Edith Nnadozie
VIRTUAL ASSISTANT
Supporting Busy Entrepreneurs with Administrative Tasks, Lead Generation, Email Marketing, and Customer Support | Boosting Productivity and Driving Business Growth
….nice to have you here...
About Me
Hello, I’m Edith, a dedicated Virtual Assistant with a passion for helping businesses and teams run smoothly. With years of experience, I specialize in providing reliable support and ensuring customers are always satisfied. Whether it's managing schedules, handling emails and calendars, planning travel, or delivering excellent customer service, I’m here to make your life easier.
I’m great at staying organized, completing tasks efficiently, and quickly adapting to new tools and challenges. I’m proficient in using Microsoft Office, Google Workspace for document management, Trello, Asana, Monday, Clickup, for project management, Calendly, Doodle, Acuity for scheduling, HubSpot, Zendesk, Freshdesk for customer relationship management, Apollo, LeadScraper, Google Maps, LinkedIn, Mailchimp, etc. for lead generation, Canva for design, and lots more which means I can help you streamline operations, improve productivity, and keep your customers happy.
Let’s work together to lighten your workload and help you stay focused on what matters most.
Reach out, and let’s get started.
SKILLS AND EXPERTISE
“THOSE WHO ACQUIRE DIVERSE SKILLS AND APPLY THEM INNOVATIVELY ARE POISED TO DOMINATE THE FUTURE.”
EMAIL MANAGEMENT
TRAVEL PLANNING
CUSTOMER SERVICE
COLLABORATION
EMPATHY
PATIENCE
ACTIVE LISTENING
TYPING SPEED AND ACCURACY
SOCIAL MEDIA MANAGEMENT
ORGANIZATION
PROBLEM-SOLVING
SCHEDULING AND COORDINATION
CALENDAR MANAGEMENT
FILE MANAGEMENT
PRIORITIZATION & TIME MANAGEMENT
DATA ENTRY
ATTENTION TO DETAIL
MULTITASKING
PROJECT MANAGEMENT
RESEARCH
ADAPTABILITY AND FLEXIBILITY
ETHICS
COMMUNICATION SKILLS
ADMINISTRATIVE SKILLS
PROACTIVITY
UPWARD MANAGEMENT
ETC.
EDUCATION AND CERTIFICATIONS
- COMPUTER STUDIES - CATEL COMPUTER INSTITUTE
- ON-DEMAND IT SKILL - DIGITAL WITCH
- VIRTUAL ASSISTANCE PROGRAM - ALX
- IT SUPPORT FUNDAMENTALS - COURSERA
- CUSTOMER SERVICE - LINKEDIN
- SOFT SKILL TRAINING - JOBBERMAN
- VIRTUAL ASSISTANCE PROGRAM - DEXA
WHY CHOOSE MY SERVICES?
EXPERIENCE & EFFICIENCY: ABILITY TO HANDLE DIVERSE NEEDS AND TASKS EFFECTIVELY WHILE MAINTAINING HIGH PRODUCTIVITY LEVELS.
FLEXIBILITY: ADAPTABILITY TO DIFFERENT SCHEDULES, TIME ZONES, AND TASKS, ENSURING SEAMLESS SUPPORT WHENEVER NEEDED..
COMMUNICATION: STRONG COMMUNICATION SKILLS, INCLUDING RESPONSIVENESS, CLARITY, AND PROFESSIONALISM IN INTERACTIONS WITH CLIENTS.
RELIABILITY & CONFIDENTIALITY: ABLE TO DELIVER QUALITY WORK, MEET DEADLINES, MAINTAIN CONFIDENTIALITY AND HANDLE SENSITIVE INFORMATION WITH UTMOST DISCRETION.
TECH SAVVY: HIGHLY PROFICIENT WITH RELEVANT TOOLS AND SOFTWARE, ENSURING EFFICIENT TASK MANAGEMENT, COLLABORATION AND EQUALLY OPEN TO LEARNING NEW TOOLS.
PERSONALIZED SUPPORT: OFFER TAILORED ASSISTANCE TO EACH CLIENT, UNDERSTANDING THEIR UNIQUE NEEDS AND PREFERENCES TO PROVIDE OPTIMAL SUPPORT.
PORTFOLIO
LET ME WALK YOU THROUGH AS I SHOWCASE MY PAST WORKS WHILE MAINTAINING CONFIDENTIALITY AND PRIVACY OF MY CLIENTS.
Lead Generation
Graphic designs
Reviews & Recommendations
"I highly recommend Nnadozie Edith as an exceptional Virtual Assistant. She has a remarkable ability to enhance productivity for busy entrepreneurs and teams by efficiently handling their tasks. Edith is also a top-notch Customer Service Representative, always ensuring customer satisfaction with her professional and friendly approach. Her dedication and skills make her an invaluable asset to any team." .....Collins Mettu
"Edith is an excellent Virtual Assistant. She is reliable, organized, and always delivers on time. Her communication is clear, and she works with great attention to detail. I highly recommend her for any administrative or support tasks."...Idam Obinna O.
"The customer support provided by Edith was nothing short of outstanding. She consistently responded quickly, professionally, and with a genuine commitment to resolving issues. Our customers expressed immense satisfaction with the service, and we saw a remarkable improvement in customer happiness during our time working with Edith. She approached every interaction with a positive attitude, remained patient, and had an exceptional ability to troubleshoot and find solutions. Edith went beyond simply answering questions—she ensured that each client felt heard, valued, and fully supported. Her contributions had a direct, positive impact on our retention rates, and we noticed a significant reduction in support escalations. Edith was truly an invaluable asset to our team."...Helen E.
Contact Me
Let's work together to lighten you/your team’s workload and help you stay focused on your priorities.
Email: Nnadozieedith94@gmail.com